Frequently Asked Questions

2026-05-15 09:09:58FAQ

1. What is Popporecharge?

Popporecharge is an authorized reseller of POPPO Live. We're open for coin sales and customer support 24 hours a day, 7 days a week. You can find great deals here with low price and instant delivery.

2. Why are the coin packages different on your website than what's shown on the POPPO App?

The coin packages shown on the POPPO app are just examples set by POPPO and don't reflect what resellers have to offer. As a third party coin reseller, the coin packages we have available to purchase are shown here on our website.

3. Is the POPPO coins of Popporecharge officially authorized?

Yes, Popporecharge is an official partner of POPPO. All POPPO coin sold are officially authorized. We negotiated the best distribution price with POPPO. Please rest assured that your purchase is safe and secure.

4. Can I recharge POPPO coins for someone?

Yes, just fill in the POPPO ID of others when placing an order.

5. When is the customer service online?

Popporecharge customer service is online 24/7H, so feel free to contact us via the icon of customer service at any time.

6. Can I get a refund for my Poppo Live recharge?

Poppo Live coins are virtual products. Once recharge Poppo is successful, refunds cannot be applied. Please double-check the package and recharge Poppo ID before completing payment. If your order has not been credited, you can contact the recharge platform's customer service for assistance.

7. Why did my Poppo coins recharge fail?

There are usually several reasons for a failed recharge:

1. Incorrect UID entered

2. Payment rejected by the bank

3. Network problem

4. Payment incomplete

We suggest checking your order status or contacting customer service.